Support.

Let’s get that fixed for you

Ask Techulon

Ok, so it’s time to call the professionals. Technology is not everyone’s cup of tea. Perhaps you’ve hit something that is a bit outside your skill set, or you simply wish to free up your time to be working on your business. In any case, it’s reassuring to know that if something happens to your technology systems, experienced professionals are available to help.

Our mission is to empower you and/or your business with technology and to that end we can provide you with a considered response, expert service and trusted advice.

it technology helpdesk support technician sitting at computer windows pc apple mac while on voip phone ready to assist remote support

Remote Support

Did you know we can provide remote access support anywhere you have a working internet connection? The software we use works on Mac, Windows and Linux.

On-Site Support

At Techulon, we don’t believe in call out fees! However, as we’re sure you’ll understand, we do need to cover our travel time and costs, so depending on your location, a minimum charge may apply.

* Please note: Fixed price support, servicing and repairs available on request.

Examples of topics we can cover

Websites

  • Website design
  • Website hosting
  • Domain names
  • Web security
  • and more…

Digital Marketing

  • Building email lists
  • Email campaigns
  • SEO
  • Analytics
  • Twitter, Facebook, LinkedIn
  • Social media management
  • and more…

Business Telephony

  • Number porting
  • Inbound call flows
  • VoIP/IP phones, ATA adapters, softphones
  • IVR systems
  • Time conditions, hunt groups, hold queues, voicemail to email
  • Purchasing advice
  • and more…

Cyber Security

  • Password management
  • Ransomeware, viruses, spyware, trojans, adware, worms, bots, bugs, rootkits and other malware
  • Operating system and application updates
  • Network security and firmware updates
  • Purchasing advice
  • and more…

Data Protection

  • Data backup
  • Data recovery
  • Purchasing advice
  • and more…

Cloud Computing

  • Email migrations like Office 365 and Google G Suite
  • Cloud migrations
  • On-premise, public cloud, hybrid cloud
  • Infrastructure as a Service
  • Software as a Service
  • Purchasing advice
  • and more…

Computers, Phones and Tablets

  • Computers – Windows, Mac and Linux
  • Tablets & phones
  • Purchasing advice
  • and more…

Software

  • Emailing
  • Web browsing
  • Office suites inc Microsoft Office 365, Apple Pages, Apple Numbers, Apple Keynote, LibreOffice, OpenOffice
  • Upgrading, installing or unistalling
  • Purchasing advice
  • and more…

Networking

  • National Broadband Network (NBN) and other internet connections
  • Home and business networking
  • Firewalls
  • Managed / Kiosk Wifi
  • Purchasing advice
  • and more…

How To Get Started

Get in contact with us

Call us or fill out the form on our Contact Us page briefly describing what you are looking for. This will enable us to have a conversation to discuss your requirements, timeframe and budget.

Let us help you

Have a question? Need support, web design, consulting services or training? We’d love to hear from you

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